Quality Policy
TS EN ISO/IEC 17025 Quality Policy
In our laboratories that provide testing and calibration services, we aim to:
- Stay updated on technological advancements and ensure the use of the most accurate professional and technical practices.
- Uphold customer-centric principles to maximize customer satisfaction.
- Maintain and enhance the organization's reputation and integrity.
- Prioritize quality by implementing the quality management system established in accordance with TS EN ISO/IEC 17025 standards.
- Utilize a risk-based mindset to ensure the management system reaches its desired objectives and increase opportunities for achieving goals.
- Deliver the correct service right the first time and on time.
- - Continuously improve the quality management system to enhance its effectiveness and development.
- elieve that quality can only be sustained through teamwork, ensuring that staff members learn quality documents and work in accordance with procedures.
- Ensure that all staff members involved in proficiency testing activities learn the quality documents established in accordance with TS EN ISO/IEC 17025 and work in compliance with policies and procedures.
- Operate in accordance with national and international accepted legislation, rules, and standards.
- Show respect for the environment and protect it in all tasks, methods, and adaptions that will be implemented.
- Provide independent, impartial, and confidential services based on fundamental principles.
While conducting 17043 Proficiency Testing activities, we are committed to:
- 17043 Prioritizing quality, adhering to principles of impartiality and confidentiality to ensure the highest level of confidentiality.
- Implementing the quality management system established in accordance with TS EN ISO/IEC 17043 standards, aiming for continuous improvement and development.
- Aspiring to perform tasks in accordance with the Quality Management System, designed to be reliable and accurate, with results assessed reliably and impartially in the reporting process.
- Believing that quality can only be sustained through teamwork, ensuring that all staff members involved in Proficiency Testing activities learn the quality documents established in accordance with TS EN ISO/IEC 17043 standards and work in compliance with policies and procedures.
- Upholding our quality management system, primarily based on TS EN ISO/IEC 17043 standards and legal regulations, using national and/or international standards, and striving to maintain and enhance the organization's reputation and integrity while keeping customer satisfaction at the highest level with a continuous improvement approach.